FAQs
Frequently Asked Questions
- Help! My question isn't covered in the FAQs!
- Please email us at support@gluejar.com. We want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.
Basics
The Company
- How can I contact Unglue.it?
- For support requests, support@gluejar.com. For general inquiries, use our Ask Questions Frequently account, aqf@gluejar.com. For rights inquiries, rights@gluejar.com. Media requests, press@gluejar.com
- Who is Unglue.it?
- We are a small group that believes strongly that ebooks can make the world richer in new and diverse ways, and that we all benefit from the hard work of their creators. We come from the worlds of entrepreneurship, linked data, physics, publishing, education, and library science, to name a few. You can learn more about us at our about page or our Unglue.it supporter profiles: Eric Hellman, Amanda Mecke, Raymond Yee, and Andromeda Yelton.
- Are you a non-profit company?
- No. Gluejar, the parent company of Unglue.it, is a for-profit company with a public-spirited mission. We work with both non-profit and commercial partners.
- Why does Unglue.it exist?
- Because legal stickiness means you can't reliably lend or share your ebooks, borrow them from the library, or read them on the device of your choice. Because -- like public radio -- ebooks are expensive to create but cheap to distribute, so covering their fixed costs and reasonable profit up front can be an appealing system for authors, publishers, readers, and libraries. Because we all have books we love so much we want to give them to the world.
