Frequently Asked Questions
- Help! My question isn't covered in the FAQs!
- Please email us at firstname.lastname@example.org. We want to make sure everything on the site runs as smoothly as possible. Thanks for helping us do that.
- Who is eligible to start a campaign on Unglue.it?
- To start a campaign, you need to be a verified rights holder who has signed a Platform Services Agreement with us. If you hold the commercial rights for one or more works, please consult the FAQ for Rights Holders and then contact email@example.com to start the process.
- How can I claim a work for which I am the rights holder?
- On every book page there is a Rights tab. If you have a signed Platform Services Agreement on file, one of the options on the Rights tab will be "Claim This Work". If you represent more than one rights holder, choose the correct one for this work and click "Claim".
If you expect to see that and do not, either we do not have a PSA from you yet, or we have not yet verified and filed it. Please contact us at firstname.lastname@example.org.
- Why should I claim my works?
- You need to claim a work before you will be able to start a campaign for it. Additionally, we're working new features for verified rights holders which will help you show off your works and connect to your readers. Claiming your works will let you take advantage of these features in the future.
- Can I have more than one campaign?
- Where can I find a campaign page?
- If you're looking for a specific book, search for it. The book's page becomes a campaign page when its campaign starts. Your bookmarks and widgets for that book will still work.
If you want to find an interesting campaign and don't have a specific book in mind, see the Explore sidebar (on almost any page except the FAQs) for some of our favorites.
- Why does it say a book's campaign has been suspended or withdrawn?
- If there is a dispute between Gluejar and the book's rights holder, or if we discover evidence that a book's rights are in dispute after launching a campaign, it may be necessary for us to withdraw or suspend the campaign.
- Can a campaign be edited after launching?
- Yes. In fact, campaign managers are encouraged to update their supporters about the progress of the campaign. (For an example of exceptionally successful updating, check out Rich Burlew's Kickstarter campaign, which grossed over a million dollars, in part because of his frequent and creative communication and improvements to the rewards being offered.) Note that the campaign's deadline cannot be changed and its threshold may not be increased, though it may be lowered.
- Can campaigns be edited after funding is completed?
- Yes. Again, while the deadline cannot be changed and the threshold cannot be increased, campaign managers are encouraged to add thank-you messages for supporters and update them on the progress of ebook conversion (if needed).
- What is a campaign page?
- When a book has an active ungluing campaign, its book page turns into its campaign page. This means that, in addition to the standard book page information, it also features rewards for different pledge tiers; a Support button; and information supplied by the campaign manager (typically the author or publisher) about the book and the campaign.