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Digital Transformation and Public Services
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Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is conceivable for digital advancement to result in the creation of private/non-governmental alternatives to welfare services, possibly in a manner that transcends national boundaries. This study also investigates the possible ramifications of technological development for the public sector and the Western welfare society at large. This book takes its point of departure from the 2016 Organization for Economic Co-operation and Development (OECD) report that targets specific public service areas in which government needs to adopt new strategies not to fall behind. Specifically, this report emphasizes the focus on digitalization of health care/social care, education, and protection services, including the use of assistive technologies referred to as "digital welfare." Hence, this book explores the factors potentially leading to whether state actors could be overrun by other non-governmental actors, disrupting the current status quo of welfare services. The book seeks to provide an innovative, enriching, and controversial take on society at large and how various aspects of the public sector can be, and are, affected by the ongoing digitalization process in a way that is not covered by extant literature on the market. This book takes its point of departure in Sweden given the fact that Sweden is one of the most digitalized countries in Europe, according to the Digital Economy and Society Index (DESI), making it a pertinent research case. However, as digitalization transcends national borders, large parts of the subject matter take on an international angle. This includes cases from several other countries around Europe as well as the United States.
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Keywords
- Acute Primary Care
- Atm Network
- Atm System
- autonomy
- Blockchain Technology
- Decentralization
- Digital Health Care
- Digital Transformation
- Digitalization
- General Data Protection Regulation
- governance
- health care providers
- Health Information Exchanges
- Internet
- Pay for Performance
- Personal Health Record
- Primary Health Care
- Public Private Partnerships
- Public sector
- public services
- Smart Contracts
- Swedish Civil Contingencies Agency
- Swedish Health Care
- Swedish society
- thema EDItEUR::K Economics, Finance, Business and Management::KC Economics::KCC Microeconomics
- thema EDItEUR::K Economics, Finance, Business and Management::KC Economics::KCF Labour / income economics
- thema EDItEUR::K Economics, Finance, Business and Management::KC Economics::KCL International economics
- thema EDItEUR::K Economics, Finance, Business and Management::KF Finance and accounting::KFC Accounting::KFCP Public finance accounting
- thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJV Ownership and organization of enterprises::KJVN Public ownership / nationalization
- welfare services
- Welfare State
Links
DOI: 10.4324/9780429319297Editions