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Working in the Service Sector
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The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future. In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.
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Keywords
- Care
- Cost Disease
- Direct Banking
- EU Member State
- European
- European Employment Strategy
- European Labour Force Survey
- Follow
- force
- Full Time
- Fulltime Employment
- German Call Centres
- Held
- Home
- Home care services
- Internal Labour Markets
- labour
- labour market
- market
- part-time
- Part-time Rates
- Rate
- Services
- Standard Employment Relationship
- Steffen Lehndorff
- Storrie
- survey
- thema EDItEUR::K Economics, Finance, Business and Management::KC Economics::KCD Economics of industrial organization
- thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNP Retail and wholesale industries
- USA
- Welfare State Regime
- West Germany
Links
DOI: 10.4324/9780203500583Editions