Quality management systems form an integral part of modern corporations. Acknowledging current socio-economic and environmental challenges, quality standards ought to be dynamic and flexible so as to cater for different markets and requirements. This book portrays a collection of international papers addressing current research and practice within the areas of engineering and technology, health and education. Amidst striving for 'zero defects', 'cost-effectiveness' and 'tight financial budgets', quality management systems ought to embrace the creator of them all: humans; as the ancient Greek Sophist Protagoras said, 'Of all money, Man is the measure' «Πάντων χρημάτων Μέτρον Άνθρωπος» (Plato, Theaetetus 166d).

This book is included in DOAB.