Feedback

X
Measuring Quality. Performance Measurement in Libraries 2nd revised edition

Measuring Quality. Performance Measurement in Libraries 2nd revised edition

0 Ungluers have Faved this Work
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

This book is included in DOAB.

Why read this book? Have your say.

You must be logged in to comment.

Rights Information

Are you the author or publisher of this work? If so, you can claim it as yours by registering as an Unglue.it rights holder.

Downloads

This work has been downloaded 319 times via unglue.it ebook links.
  1. 102 - pdf (CC BY-NC-ND) at Unglue.it.
  2. 217 - pdf (CC BY-NC-ND) at Unglue.it.

Keywords

  • Libraries

Links

DOI: 10.1515/9783598440281

Editions

edition cover

Share

Copy/paste this into your site: