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Good practice in der institutionellen Kommunikation
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How can we identify successful linguistic action in recordings of institutional conversations? The theoretical-methodological contributions discuss what the basis for evaluation is, how it can be collected empirically, and how good practice can be identified in the discussion. The empirically oriented contributions analytically elaborate concrete forms of good practice for different institutional settings.
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Keywords
- Applied Conversation Research
- Institutional communication
- Language
- Linguistics
- Sociolinguistics
- thema EDItEUR::C Language and Linguistics::CF Linguistics
- thema EDItEUR::C Language and Linguistics::CF Linguistics::CFB Sociolinguistics
Links
DOI: 10.1515/9783111010083Editions