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Interactions and feedback effects are important influencing factors for specialized communicative actions. This particularly affects product research in the context of producing user manuals. What role do communicative processes in the user situation play during interaction with products? How can these processes be scientifically captured? And how can they be incorporated into theoretical model building? Harald Schenda is developing a model that captures the communicative processes between product, user, and document. Innovative for the field of technical communication science and knowledge communication research is his focus on capturing model elements in situational processes. Particularly interesting are his insights into the commonalities and connections between human communication and communication between humans and machines or products.
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Keywords
- thema EDItEUR::C Language and Linguistics::CF Linguistics::CFD Psycholinguistics and cognitive linguistics
- thema EDItEUR::C Language and Linguistics::CF Linguistics::CFG Semantics, discourse analysis, stylistics
- thema EDItEUR::G Reference, Information and Interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies
- thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMK Knowledge management
- thema EDItEUR::U Computing and Information Technology::UY Computer science::UYZ Human–computer interaction