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Trust Management
Adam Jabłoński and Barbara Kożuch
2019
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Nowadays, trust is an important determinant in the development of modern organizations. Not only is it becoming an increasingly important element of relationships between entities, but, above all, it positively influences the building of an organization's intellectual capital. This capital can be defined in different ways, but its definition always references elements that determine the potential of sustainable organizations, often in human, social, relational, organizational, and innovation dimensions. Trust is increasingly becoming the key determinant of this capital (Ko?uch, Lenart-Gansiniec, 2017). Trust also has a number of different definitions. However, the basis of many of these definitions is the building of relationships focused on developing some kind of individual or inter-organizational link. Organizational trust is a complicated concept, and it is the basis of all organized activities performed by people in the organization, largely because trust is needed to develop relationships with integrity and commitment. Thus, it is interesting to study the relationship between trust and the building of the intellectual capital of sustainable organizations. Indeed, intellectual capital plays a special role here. It is a guide and a platform for achieving not only a competitive advantage for the sustainable organization, but also a source of value creation in the short and long term. Thus, this strategic hybrid, composed of a business model, strategy, and business processes, is favorable to the development of intellectual capital (Jab?o?ski 2017). Trust is an element that ties this capital to relationships in business. Moreover, it has an integrated character (R.C. Mayer, J. H. Davis, F. D. Schoorman 1995). Assuming that, nowadays, the network paradigm is becoming increasingly important, it is worth asking how the mechanism of building trust-based intellectual capital in a sustainable organization functions as its key asset in the network environment.
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Keywords
- Ability
- Advertising
- antibiotic resistance
- antibiotics
- apology
- asset specificity
- business model
- business processes
- co-innovation
- Collaboration
- competences
- Competition
- complexity
- conceptual model
- Consumer behavior
- consumer trust
- Control
- Cooperation
- cooperation networks
- coordinating behavior
- Creative industry
- CSR
- Cultural Heritage Management
- cultural routes
- DAG scheduling
- deep uncertainty
- denial
- distress
- distrust
- ethical advertising
- Foreign Direct Investment
- General Discriminant Analysis
- heterogeneous
- higher education institutions
- institutional theory
- integrity
- inter-organizational exchange relationships
- international joint venture
- interpersonal trust
- large-scale collective action
- logistics service providers
- M&A sustainability
- MCTS
- mixed-method research
- modal shift potential
- modeling
- multilevel research
- networking
- Nzoia river basin
- Online
- opportunistic behaviors
- paradigm shift
- paradoxes
- Penance
- Performance
- prediction
- project success
- public collaborative networks
- public management
- public value
- public-social partnership
- quality culture
- reciprocity types
- reciprocity-based trust
- Relations
- retained autonomy
- risk perception
- road freight transport
- scenario-based experiments
- shockvertising
- stakeholders
- start-ups
- strategic hybrids
- strategic projects
- Strategy
- structural equation modeling (SEM)
- Subcontracting
- Supply Chain Management
- sustainability
- sustainable organizations
- sustainable relationships
- Sweden
- third-country relocation
- transport services
- Trust
- trust management
- trust repair
- trusted entities
- trustworthiness
- Universities
- virtual teams
- water cooperation
- water policy gaming
- water supply companies
Links
DOI: 10.3390/books978-3-03921-234-7Editions
